Senior Site Reliability Engineer

• Take ownership of customer issues reported and seeing problems through to resolution.

• Research, diagnosing, troubleshooting, and identifying solutions to resolve system issues.

• Investigating application faults, identifying network slowness.

• Performing troubleshooting on all programs when required.

• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

• Prioritize and manage several open issues at one time.

• Document technical knowledge in the form of notes and manuals.

• Minimum of 4 years of experience in a similar role, preferably in a cloud-based environment.
• Strong proficiency in at least one programming language, such as Python, Java, or Go.
• Experience with containerization technologies like Docker and Kubernetes.
• In-depth knowledge of Linux operating systems and networking protocols.
• Proven track record in designing and implementing scalable and reliable infrastructure solutions.
• Familiarity with monitoring and alerting tools, such as Prometheus or Grafana.
• Ability to troubleshoot and resolve complex technical issues in a timely manner.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Strong problem-solving and analytical thinking abilities.
• Experience with infrastructure-as-code tools like Terraform or CloudFormation is a plus.

Please note that only candidates who meet the above requirements will be considered for this position. We appreciate your understanding and encourage you to apply if you believe you are a suitable fit.

Thank you once again for your interest in Cloud Solutions International Pvt Ltd. We look forward to reviewing your application.